Pedestal – Chatbot FAQ

All stands are tested to a 50 kg load; shelves hold up to 7 kg. Products ship flat-packed. If a product isn't listed, contact hello@pedestal.com.

• Moon (Moon Rollin') — fits 40–70" (recommended 44–60") · 107 × 78 × 54 cm · 7.75 kg · box 111 × 36.5 × 5.5 cm, 9.75 kg
• Moon Tall (Moon Rollin' Tall) — fits 44–70" (recommended 55–70") · 121.5 × 78 × 60.5 cm · 8.1 kg · box 120 × 35 × 7.5 cm, 11 kg
• Moon RAW — fits 40–70" (recommended 44–60") · 107 × 78 × 54 cm · 7.75 kg · box 111 × 36.5 × 5.5 cm, 9.75 kg
• Moon PRO — fits 40–75" · 158 × 102 × 66 cm · 15.6 kg · box 106 × 15 × 48 cm, 17.15 kg
• Moon Light — fits 32–44" (recommended 32–44") · 100 × 63 × 42 cm · 4.4 kg · box 98.5 × 48.5 × 8.5 cm, 7.4 kg
• Rover — fits 40–70" (recommended 40–70") · 117 × 79 × 43 cm · 11.2 kg · box 115 × 9.5 × 53.5 cm, 14.2 kg
• Straight Rollin' — fits 40–70" · 107 × 80 × 50 cm · 9.2 kg · box 106 × 36 × 10 cm, 11 kg
• Viva — fits 32–70" · 102 × 72–92 × 45 cm · 3.51 kg · box 104 × 34.5 × 4.5 cm, 5 kg
• Sway — fits 40–70" (recommended 44–60") · 100 × 78 × 47 cm · 6.35 kg · box 106 × 9.5 × 54.5 cm, 8.45 kg
• Lean — fits 40–70" · 123 × 78 × 10 cm · box 118 × 14 × 13 cm, 7.4 kg
• Lean PRO — fits 40–75" · 150 × 78 × 18 cm · box 112 × 12 × 30 cm, 9 kg
• Hopper — fits 40–70" · 110 × 78 × 52 cm · box 115 × 10 × 57 cm, 11 kg
• Bendy Low Stand — fits 40–70" · 76 × 80 × 50 cm · box 80 × 10 × 36 cm, 9.7 kg
• Bloom — fits 40–70" · 88 × 80 × 40 cm · 5.6 kg · box 90.5 × 39 × 12 cm, 7.9 kg
• Disco — fits 40–70" · 93 × 78 × 55 cm · 13 kg · box 92.5 × 14.5 × 55.5 cm, 16 kg
• A-frame Stand — fits 40–70" · 87 × 81 × 49 cm · box 92 × 10 × 36 cm, 11.4 kg

• Box Mount — 18 × 14–35 × 9 cm · Adjustable width; fits TV boxes/consoles
• Box Mount S — 18 × 14–35 × 9 cm · Smaller, lower-priced variant
• Remote Box Mount — 9 × 9 × 4.2 cm
• Webcam Mount — 4 × 20 × 7 cm
• PC Mount — 14 × 14 × 5.5 cm
• Cable Bagel — Ø14 × 4 cm · Holds up to 7.5 m of cable
• Moon Shelf — 99 × 18 cm · Fits Moon / Moon Rollin'
• Moon Tray Shelf — 33 × 78 × 10 cm · Fits Moon
• Moon Light Shelf — 88 × 20 × 5 cm · Fits Moon Light
• Plate Shelf — 99 × 20 cm · Fits Straight Tall, Straight Rollin', Bendy Tall
• Hopper Shelf — 72 × 20 cm · Fits Hopper

Yes — our stands are universal and VESA-compatible and fit virtually all common TVs between 32" and 75". What matters is that your TV is VESA-compatible (check under its specifications). If your VESA holes are 600 mm wide × 400 mm high or less, your TV fits a Pedestal stand.

Our stands fit screens from 32" to 75", depending on the model: Moon Light 32–44", Viva 32–70", Moon Rollin' 44–60", Moon Rollin' Tall 55–70". Screens outside the range (e.g. 27" or 85") are not supported and we can't guarantee a secure, good-looking fit.

Moon Light 32–44", Moon Rollin' 44–60", Moon Rollin' Tall 55–70". If your TV is 44–55", you can freely choose Moon Rollin' or Moon Rollin' Tall. Viva covers 32–70".

VESA is the distance between the mounting holes on the back of your TV (e.g. 100×100 up to 400×400 mm). Find it under your TV's specifications, or measure the horizontal and vertical distance between the holes.

Yes — The Frame is VESA-compatible and works with all our stands, except the 32" version, which is not VESA-compatible. For the Samsung One Connect box, we recommend the Box Mount.

Our mounting kit is universal and fits ~95% of all TVs. If it doesn't fit, email hello@pedestal.com with photos — we assess case by case whether the setup can be optimised or another stand suits better.

Yes. Two options: our Soundbar Bracket (universal — check whether the screw holes are on the back or the bottom; if on the bottom, choose the Soundbar Bracket Set with angle brackets) or a shelf. Fits all stands except Bloom; on Moon Rollin' and Sway, space can be limited depending on TV size and hole position.

Yes. PS5: PS5 Mount (Digital/Disc/Pro) or PS5 Slim Mount. Xbox & PS4: Box Mount. Nintendo Switch: Nintendo Switch Mount or Switch 2 Mount. On the PS5 Slim disc version the velcro covers the disc slot.

Yes — all Mounts fit every Pedestal stand except Viva and Bloom. Mounts do not fit stands from other brands.

Apple TV: Apple TV Mount / Apple TV 4K Mount (2nd generation and up only) — or a shelf. TV boxes, Samsung One Connect and routers: Box Mount (bracket + velcro) or a shelf.

For our Moon, Moon Tall, Moon Light and Moon PRO stands, the best way is Pedestal Studio (pedestal.com/pages/studio), where you can pick the colour and TV size and see how it looks. For our other models, each product page has lifestyle photos — or email hello@pedestal.com and we'll be glad to help.

Products ship flat-packed. See the "Box (H×W×D)" column above; the boxes are slim (e.g. Moon Rollin' 111 × 36.5 × 5.5 cm) and fit through a standard doorway.

Every stand comes with a detailed assembly guide plus the necessary bolts and tools — you don't need any extra tools. Lost the guide? You'll find all assembly guides online.

If the bolts are too long, use the included plastic spacers (add as many as needed — it won't make the stand unstable, and it's ideal for uneven backs). If the diameter doesn't fit, the bolts are standard — pick up a smaller/larger one at a hardware store.

Yes. For safety and stability, always mount using all compatible VESA bolts — not just the top two.

Box Mount is two brackets with velcro. Fix the bracket to the stand's horizontal rail, attach the velcro's counterpart to your box or console, and press them together at the spacing you need.

No screws needed — the Hook Mount works as a hook that you simply hang on the horizontal bracket behind the screen.

Stands are tested to 50 kg (recommended load). Shelves hold up to 7 kg.

No, wheels can't be retrofitted. Only models with pre-fitted wheels (e.g. Moon Rollin' and Straight Rollin') have this feature. If you want wheels, choose a wheeled model.

The standard wheels don't have brakes, but you can add wheels with brakes for Moon Rollin' and Straight Rollin'. The wheels are soft PU furniture wheels, gentle on wood floors and parquet, and made for indoor use. You can also add Blade Wheels on Moon Rollin' and Straight Rollin'.

Shelves are available for Bendy Tall, Straight Rollin', Moon Rollin', Moon Rollin' Tall and Hopper, and they hold up to 7 kg. Viva is not compatible with shelves.

Yes, the Pipe shelf fits both Moon Rollin' and Sway. Depending on TV size and hole position there may in some cases not be enough space — use our short guide to check.

You can see and combine all colours and accessories in Pedestal Studio: pedestal.com/pages/studio. Note: small colour differences between e.g. stand, mount and power product in the "same" colour name are normal and not a defect.

Pearl is an off-white shade; Mushroom is a warm, light-grey tone.

We don't rank our colours by popularity, but Chrome is one of our popular colours. You can see and combine all colours in Pedestal Studio.

We don't offer custom colours — only our standard range, which you can see on the product pages. For a large project or trade order, contact wholesale@pedestal.com to discuss the options.

Yes. The Universal VESA Kit is a complete replacement set with bolts, screws and spacers.

It's not sold separately — contact hello@pedestal.com.

No — the Cable Bagel is a standalone cable solution. The Hook Mount is optional and can be used to hang the Cable Bagel behind the screen.

The "from" price refers to Box Mount S, the smaller variant; the other Box Mount sizes and colours cost more. See the product page for the exact price in your market.

Our Power Cable fits most TVs. Look for the figure-8 shaped C7 Europlug connector on your TV.

No — we don't carry LAN cables. Our cables are TV power cables (Power Cable).

The main differences are TV size and wheels: Moon Light (32–44"), Moon Rollin' (44–60", wheels), Moon Rollin' Tall (55–70", wheels), Rover (40–70", with a colour-matched shelf), Viva (32–70", not compatible with mounts/shelves). Moon PRO exists too and ships with a shelf (it can't be assembled without it). See the spec table above for details.

Yes, our stands are designed for stability, and it takes a lot to tip one over with a screen mounted. It's not an issue we've seen in normal home use.

Our stands are designed for indoor use (the wheels in particular are made for indoor floors); we don't recommend keeping them outdoors.

Stands weigh 6–16 kg and are designed to be stable but easy to move around. If you'll move it often, we recommend a model with wheels.

Wipe your Pedestal with a soft, dry or slightly damp cloth — avoid abrasive sponges and harsh chemicals, which can harm the finish. The stands are designed for indoor use. If you notice a rust spot or finish issue on a new item, that's not normal: email hello@pedestal.com with a photo and we'll arrange a free replacement (no need to return the affected item).

Yes — Pedestal stands are designed to hold the screen at a slight backward angle for the best viewing position from a sofa. If the stand wobbles or clearly doesn't sit flat, check that it's assembled correctly, and email hello@pedestal.com with a photo if it persists.

Shipping cost and any free-shipping threshold depend on your country — you'll see the exact amount at checkout. We ship the next business day; delivery time varies by country. When your order ships, you automatically get an email with tracking (check spam if you can't find it).

Email hello@pedestal.com right away. Missing parts: we send them immediately. Wrong item: we send the correct one + a return label. Transport damage: attach photos of the label, packaging, padding and the damage.

Yes — you have 30 days from receipt. Return in the original packaging; you pay the return shipping yourself and can buy a return label in our return portal. You may assemble and test the stand first, but if the colour/materials don't meet your expectations it's best not to start assembling. You can't exchange a product, but you can return it and place a new order.

You have a 2-year right to complain over manufacturing defects (EU). If a fault appears, email hello@pedestal.com and we'll help.

Contact hello@pedestal.com or call +45 70 60 55 03 (Mon–Fri 9:00–15:00) as soon as possible with your order number, and we'll help if the order hasn't shipped yet.

We don't have fixed restock dates. Contact hello@pedestal.com for the status of a specific item, or keep an eye on the product page.

We expand the range on an ongoing basis. We don't always have a date, but send your wish to hello@pedestal.com — it helps us prioritise. (For example, a Nintendo Switch 2 Mount is available.)

Yes — see the full dealer list at pedestal.com/pages/dealers to find a store near you; we have retailers across many European countries. If there isn't one near you, email wholesale@pedestal.com.

Yes, some of our products are sold via Amazon.de and can ship to several countries.

Yes — order from our B2B site, where prices are shown without VAT and the invoice is sent automatically after purchase.

Pedestal doesn't use public discount codes, so third-party codes won't work. If your company has a specific agreement, contact hello@pedestal.com.

Yes. Businesses can order VAT-free from our B2B site (b2b.pedestal.com), which also covers bulk and trade orders. For projects or larger quantities, contact wholesale@pedestal.com. If you're a content creator or designer wanting to collaborate, see pedestal.com/pages/collaborators.

The payment methods available depend on your country — you'll see all the options at checkout.

We don't share 3D/CAD files via chat. Email hello@pedestal.com with the model and purpose (e.g. architect or dealer) and we'll help.

Yes — our customer service (real people) helps you via hello@pedestal.com, on +45 70 60 55 03 (Mon–Fri 9:00–15:00) or via the contact form.