Pedestal – Chatbot FAQ

All stands are tested to a 50 kg load; shelves hold up to 7 kg. Products ship flat-packed. If a product isn't listed, contact hello@pedestal.com.

• Moon — fits 40–70" (recommended 44–60") · 107 × 78 × 54 cm · 7.75 kg · box 111 × 36.5 × 5.5 cm, 9.75 kg
• Moon Tall — fits 44–70" (recommended 55–70") · 121.5 × 78 × 60.5 cm · 8.1 kg · box 120 × 35 × 7.5 cm, 11 kg
• Moon RAW — fits 40–70" (recommended 44–60") · 107 × 78 × 54 cm · 7.75 kg · box 111 × 36.5 × 5.5 cm, 9.75 kg
• Moon PRO — fits 40–75" · 158 × 102 × 66 cm · 15.6 kg · box 106 × 15 × 48 cm, 17.15 kg
• Moon Light — fits 32–48" (recommended 32–48") · 100 × 63 × 42 cm · 4.4 kg · box 98.5 × 48.5 × 8.5 cm, 7.4 kg
• Rover — fits 40–70" (recommended 40–70") · 117 × 79 × 43 cm · 11.2 kg · box 115 × 9.5 × 53.5 cm, 14.2 kg
• Straight Rollin' — fits 40–70" · 107 × 80 × 50 cm · 9.2 kg · box 106 × 36 × 10 cm, 11 kg
• Viva — fits 32–70" · 102 × 72–92 × 45 cm · 3.51 kg · box 104 × 34.5 × 4.5 cm, 5 kg
• Sway — fits 40–70" (recommended 44–60") · 100 × 78 × 47 cm · 6.35 kg · box 106 × 9.5 × 54.5 cm, 8.45 kg
• Lean — fits 40–70" · 123 × 78 × 10 cm · box 118 × 14 × 13 cm, 7.4 kg
• Lean PRO — fits 40–75" · 150 × 78 × 18 cm · box 112 × 12 × 30 cm, 9 kg
• Hopper — fits 40–70" · 110 × 78 × 52 cm · box 115 × 10 × 57 cm, 11 kg
• Bendy Low Stand — fits 40–70" · 76 × 80 × 50 cm · box 80 × 10 × 36 cm, 9.7 kg
• Bloom — fits 40–70" · 88 × 80 × 40 cm · 5.6 kg · box 90.5 × 39 × 12 cm, 7.9 kg
• Disco — fits 40–70" · 93 × 78 × 55 cm · 13 kg · box 92.5 × 14.5 × 55.5 cm, 16 kg
• A-frame Stand — fits 40–70" · 87 × 81 × 49 cm · box 92 × 10 × 36 cm, 11.4 kg

• Apple TV 4K Mount — 9.8 × 10.2 × 6 cm · Mount
• Apple TV Mount — 10 × 10 × 3.7 cm · Mount
• Box Mount — 18 × 14–35 × 9 cm · Adjustable width; fits TV boxes/consoles
• Box Mount S — 18 × 14–35 × 9 cm · Smaller, lower-priced Box Mount
• Controller Mount — 10 × 6.5 × 10.5 cm · Mount
• Hook Mount — 6.7 × 3 × 7.4 cm · Optional — e.g. to hang the Cable Bagel
• Keyboard Mount — 30 × 20 × 6 cm · Mount (box size)
• Mouse Mount — 9 × 9 × 13 cm · Mount
• Nintendo Switch 2 Mount — 20.8 × 5.7 × 8.5 cm · Mount
• Nintendo Switch Mount — 18 × 6 × 8.5 cm · Mount
• PC Mount — 14 × 14 × 5.5 cm · Mount
• PS5 Mount — 13 × 32 × 23 cm · Mount
• PS5 Slim Mount — 22.6 × 12.5 × 12.7 cm · Mount
• Remote Box Mount — 9 × 9 × 4.2 cm · Mount
• Wall Bar — 4.4 × 80 × 2.7 cm · Mount
• Webcam Mount — 4 × 20 × 7 cm · Mount
• Soundbar Bracket — 40 × 12 cm · For soundbars (screw holes on the back)
• Soundbar Bracket Set — 40 × 12 cm · For soundbars (angle brackets; holes on the bottom)
• Hopper Shelf — 72 × 20 cm · Fits Hopper
• Moon Light Shelf — 20 × 88 × 5 cm · Fits Moon Light
• Moon Shelf — 99 × 18 cm · Fits Moon
• Moon Tray Shelf — 33 × 78 × 10 cm · Fits Moon
• Plate Shelf — 99 × 20 cm · Fits Straight Tall, Straight Rollin', Bendy Tall
• Cable House — 23 × 30.5 × 15.5 cm · Power & cables
• Cable Stand — 28.5 × 22 × 12.8 cm · Power & cables
• Cable Villa — 23 × 35.5 × 19.5 cm · Power & cables
• Power Adapter — 3.5 × 5 cm · Power & cables
• Power Bar 2 meters — 4.5 × 16.8 × 5.3 cm · Power & cables
• Power Bar 5 meters — 4.5 × 16.8 × 5.3 cm · Power & cables
• Power Bar Tray — 17 × 15 × 10 cm · Power & cables
• Power Bar Tray Double — 17 × 25 × 10 cm · Power & cables
• Power Base — 9.5 × 9 × 9 cm · Power & cables
• Power Beam 2 meters — 26.5 × 4.5 × 5 cm · Power & cables
• Power Beam 5 meters — 26.5 × 4.5 × 5 cm · Power & cables
• Power Beam Tray — 10.5 × 27.5 × 15.5 cm · Power & cables
• Power Beam Tray Double — 10.5 × 27.5 × 25.5 cm · Power & cables
• Power Cable 5m — 50 × 5 × 15 cm · 5 m power cable (box size)
• Power Cable 7,5m — 7.5 m · Power & cables
• Power Shell — 12 × 32 × 11.5 cm · Power & cables
• Power Split — 11.5 × 11.8 × 6.3 cm · Power & cables
• Power Tower — 35 × 14 × 18 cm · Power & cables
• Cable Bagel — 14 × 4 cm · Holds up to 7.5 m of cable
• Cable Clips — 1.5 × 1.5 cm · Cable management
• Cable Dots — 2.5 × 0.8 cm · Cable management
• Cable Tie — 12 × 2 cm · Cable management
• Magnetic Cable Ties — 0.5 × 2 × 16 cm · Cable management
• Velcro Cable Ties — 19 × 5 × 12 cm · Cable management (box size)
• Blade Wheels — 9 × 12 × 4 cm · For Moon / Straight Rollin'
• Wheels with Brakes — 47 × 32 × 27 cm · Lockable — Moon / Straight Rollin'
• Plug-in Lamp — 20 × 8.5 × 8.5 cm · Lighting

Yes — our stands are universal and VESA-compatible and fit virtually all common TVs between 32" and 75". What matters is that your TV is VESA-compatible (check under its specifications). If your VESA holes are 600 mm wide × 400 mm high or less, your TV fits a Pedestal stand.

Our stands fit screens from 32" to 75", depending on the model: Moon Light 32–48", Viva 32–70", Moon 44–60", Moon Tall 55–70". Screens outside the range (e.g. 27" or 85") are not supported and we can't guarantee a secure, good-looking fit.

It often can, at your own risk. A 77" TV will usually work in practice on the Moon PRO (our largest, officially recommended up to 75") or the Moon Tall (recommended up to 70") — as long as your TV is VESA-compatible (up to 400 × 400 mm) and weighs under 50 kg. Since 77" is above our official recommendation, we can't guarantee the same stability. For 80" and above, or very heavy TVs, we can't guarantee a safe, stable fit.

TV size (e.g. 65") is the diagonal measurement of the screen itself, not the whole unit. For fitting a Pedestal, what matters is your TV's VESA holes (600 × 400 mm or less) and weight (up to 50 kg) — the inch size is just a guide.

Start with your TV size and pick the stand that suits it best — a smaller TV looks best on a smaller stand. As a guide:
• 32–43" — Moon Light, our compact stand designed for smaller screens (fits 32–48"). Moon also fits from 40" if you prefer its look.
• 44–54" — we'd recommend Moon: designed for the ideal viewing angle when you're relaxing on the couch (recommended for 44–60"). Up to 48", Moon Light is also an option if you prefer a lighter, more compact look — and Moon Tall fits from 44" if you'd like the screen to sit higher.
• 55–70" — Moon (couch viewing angle) or Moon Tall: recommended for 55–70" screens — ideal if you have a large screen or want the TV higher, for example to roll it to your bed.
• 70–75", or a heavy TV — Moon PRO, our largest and most stable (supports up to 75"). Prefer Moon Tall? It's officially recommended up to 70", but often works with larger screens too, at your own risk — as long as your TV is VESA-compatible and under 50 kg. Larger than 75" (e.g. 77")? See the question "My TV is larger than 75"".
Any stand will safely hold any TV within its supported range, so the final choice is yours depending on the look, height and viewing angle you want. Tell us your TV size and we'll point you to the right one.

It depends on your TV — the exact height is set by the VESA hole position on the back of your screen, which varies by model, so we can't give an exact figure. As a rule of thumb, a 65" TV sits around 90–100 cm off the floor on a regular stand, and around 110–120 cm on a Tall stand. Stand heights are in the spec table above.

VESA is the distance between the mounting holes on the back of your TV (e.g. 100×100 up to 400×400 mm). Find it under your TV's specifications, or measure the horizontal and vertical distance between the holes.

Yes — The Frame is VESA-compatible and works with all our stands, except the 32" version, which is not VESA-compatible. For the Samsung One Connect box, we recommend the Box Mount.

Our mounting kit is universal and fits ~95% of all TVs. If it doesn't fit, email hello@pedestal.com with photos — we assess case by case whether the setup can be optimised or another stand suits better.

Yes. Two options: our Soundbar Bracket (universal — check whether the screw holes are on the back or the bottom; if on the bottom, choose the Soundbar Bracket Set with angle brackets) or a shelf. Fits all stands except Bloom; on Moon and Sway, space can be limited depending on TV size and hole position.

The Soundbar Bracket (and Soundbar Bracket Set) holds up to 8 kg, and our shelves hold up to 7 kg — a heavier soundbar (e.g. 11 kg) can't be safely supported. Mounting screws aren't included: use the ones that came with your soundbar (different soundbars use different screws). The bracket fits all stands except Bloom and Viva.

Yes. PS5: PS5 Mount (Digital/Disc/Pro) or PS5 Slim Mount. Xbox & PS4: Box Mount. Nintendo Switch: Nintendo Switch Mount or Switch 2 Mount. On the PS5 Slim disc version the velcro covers the disc slot.

Yes — all Mounts fit every Pedestal stand except Viva and Bloom. Mounts do not fit stands from other brands.

Apple TV: Apple TV Mount / Apple TV 4K Mount (2nd generation and up only) — or a shelf. TV boxes, Samsung One Connect and routers: Box Mount (bracket + velcro) or a shelf.

Moon, Moon Tall, Moon Light and Moon PRO are the only stands you can configure in Pedestal Studio (pedestal.com/pages/studio) — there you can pick the colour and TV size and see how it looks. No other model (such as Bloom, Viva, Rover or Sway) can be configured or previewed in Studio; for those, each product page has lifestyle photos, or email hello@pedestal.com and we'll be glad to help.

Products ship flat-packed. See the "Box (H×W×D)" column above; the boxes are slim (e.g. Moon 111 × 36.5 × 5.5 cm) and fit through a standard doorway.

Every stand comes with a detailed assembly guide plus the necessary bolts and tools — you don't need any extra tools. Lost the guide? You'll find all assembly guides online.

If the bolts are too long, use the included plastic spacers (add as many as needed — it won't make the stand unstable, and it's ideal for uneven backs). If the diameter doesn't fit, the bolts are standard — pick up a smaller/larger one at a hardware store.

Yes. For safety and stability, always mount using all compatible VESA bolts — not just the top two.

Box Mount is two brackets with velcro. Fix the bracket to the stand's horizontal rail, attach the velcro's counterpart to your box or console, and press them together at the spacing you need.

No screws needed — the Hook Mount works as a hook that you simply hang on the horizontal bracket behind the screen.

Stands are tested to 50 kg (recommended load). Shelves hold up to 7 kg.

No, wheels can't be retrofitted. Only models with pre-fitted wheels (e.g. Moon and Straight Rollin') have this feature. If you want wheels, choose a wheeled model.

For a stand without wheels, we recommend Bloom or Viva — both are stable, free-standing designs made without wheels. Viva fits 32–70" TVs; Bloom fits 40–70". Our wheeled models are Moon and Straight Rollin'; wheels can't be added to other stands afterwards.

The standard wheels don't have brakes, but you can add wheels with brakes for Moon and Straight Rollin'. The wheels are soft PU furniture wheels, gentle on wood floors and parquet, and made for indoor use. You can also add Blade Wheels on Moon and Straight Rollin'.

Yes — our wheels are designed to glide smoothly on all surfaces. Note: add-on wheels (standard, Blade Wheels, or lockable Wheels with Brakes) fit Moon, Moon Tall and Straight Rollin' only.

Shelves are available for Bendy Tall, Straight Rollin', Moon, Moon Tall and Hopper, and they hold up to 7 kg. Viva is not compatible with shelves.

No — they use the same mounting ring, so you fit one at a time and can easily swap between them.

Yes, the Moon Shelf fits both Moon and Sway. Depending on TV size and hole position there may in some cases not be enough space — use our short guide to check.

You can see and combine all colours and accessories in Pedestal Studio: pedestal.com/pages/studio. Note: small colour differences between e.g. stand, mount and power product in the "same" colour name are normal and not a defect.

Pearl is an off-white shade; Mushroom is a warm, light-grey tone.

We don't rank our colours by popularity, but Chrome is one of our popular colours. You can see and combine all colours in Pedestal Studio.

We don't offer custom colours — only our standard range, which you can see on the product pages. For a large project or trade order, contact wholesale@pedestal.com to discuss the options.

Yes. The Universal VESA Kit is a complete replacement set with bolts, screws and spacers.

It's not sold separately — contact hello@pedestal.com.

No — the Cable Bagel is a standalone cable solution. The Hook Mount is optional and can be used to hang the Cable Bagel behind the screen.

No — the Cable Bagel is a flexible silicone cable organiser that bundles and hides your cables (it can hang behind the screen using the optional Hook Mount). If you'd prefer magnetic cable management, we also sell Magnetic Cable Ties.

The "from" price refers to Box Mount S, the smaller variant; the other Box Mount sizes and colours cost more. See the product page for the exact price in your market.

Our Power Cable fits most TVs. Look for the figure-8 shaped C7 Europlug connector on your TV.

The Power Cable comes in black and white (the 7.5 m version also in some Pedestal colours). Red isn't available — check the product page for the current colour options.

No — we don't carry LAN cables. Our cables are TV power cables (Power Cable).

The main differences are TV size and wheels: Moon Light (32–48"), Moon (44–60", wheels), Moon Tall (55–70", wheels), Rover (40–70", with a colour-matched shelf), Viva (32–70", not compatible with mounts/shelves). Moon PRO exists too and ships with a shelf (it can't be assembled without it). See the spec table above for details.

Yes, our stands are designed for stability, and it takes a lot to tip one over with a screen mounted. It's not an issue we've seen in normal home use.

Our stands are designed for indoor use (the wheels in particular are made for indoor floors); we don't recommend keeping them outdoors.

Stands weigh 6–16 kg and are designed to be stable but easy to move around. If you'll move it often, we recommend a model with wheels.

Wipe your Pedestal with a soft, dry or slightly damp cloth — avoid abrasive sponges and harsh chemicals, which can harm the finish. The stands are designed for indoor use. If you notice a rust spot or finish issue on a new item, that's not normal: email hello@pedestal.com with a photo and we'll arrange a free replacement (no need to return the affected item).

Yes — Pedestal stands are designed to hold the screen at a slight backward angle for the best viewing position from a sofa. If the stand wobbles or clearly doesn't sit flat, check that it's assembled correctly, and email hello@pedestal.com with a photo if it persists.

We ship from Denmark and aim to dispatch every order the next business day — orders on pedestal.com placed before 14:00 on weekdays ship the same day. You'll automatically get a tracking email when it ships (check spam). Typical delivery times and standard rates:
• Denmark — 1–2 business days · 40 DKK parcel shop / 65 DKK home delivery · free over 999 DKK
• Germany — 2–4 business days with FedEx (10 EUR) or 4–7 with Deutsche Post (9.99 EUR) · free over 300 EUR
• Sweden — 2–4 business days · from 100 SEK · free over ~3,500 SEK
• Norway — 2–4 business days · 175 NOK · free over 3,500 NOK
• United Kingdom — 2–4 business days · £15 · free over ~£275
• Switzerland — 2–4 business days · 29.90 CHF · free over 450 CHF
• Ireland & most EU countries (Austria, Belgium, Croatia, Czech Republic, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain) — 2–4 business days · 15 EUR · free over 300 EUR
• Andorra, Gibraltar, San Marino, Monaco — 29 EUR flat · Canary Islands — 39 EUR flat · Malta & Cyprus — 69 EUR flat (approx. 2–5 business days)
• Liechtenstein, Turkey, Serbia, Ukraine, Montenegro — 69 EUR flat (approx. 4–9 business days)
• Hong Kong, UAE, Bahrain, Brunei, Georgia, Qatar, Israel — 3–5 business days · 79 EUR flat
• Japan, Singapore, South Korea, Saudi Arabia, Thailand, Greenland, the Faroe Islands and other international destinations — 3–5 business days · 99 EUR flat — and we cover customs duties and VAT, so there's nothing extra to pay on delivery.
Orders with several products may arrive in separate shipments up to 2 days apart. The exact price for your order is always shown at checkout. If your country isn't listed, contact hello@pedestal.com — or check our dealers (e.g. Finnish Design Shop ships almost worldwide).

No — there's nothing extra to pay on delivery. Within the EU, VAT is already included in our prices. For deliveries outside the EU, such as Switzerland and Norway, we ship DDP (Delivered Duty Paid): Pedestal covers all customs duties and import VAT, so your package won't be held at customs for payment. The price you see at checkout is the final price.

Email hello@pedestal.com right away. Missing parts: we send them immediately. Wrong item: we send the correct one + a return label. Transport damage: attach photos of the label, packaging, padding and the damage.

Yes — you have 30 days from the day you receive your order, and it's all handled in our return portal. You choose one of three options:
• Refund — your money back to your original payment method within 14 days of us receiving the item. You cover the return shipping.
• Exchange — swap for another colour, size or a different product. Shipping is free both ways: we cover the return and send your replacement free of charge, dispatched as soon as you drop off your return package.
• Gift card — the full value as a Pedestal gift card to use whenever you like, with free return shipping.
Items must be returned in their original packaging. Start your return at our Returns page.

You have a 2-year right to complain over manufacturing defects (EU). If a fault appears, email hello@pedestal.com and we'll help.

Contact hello@pedestal.com or call +45 70 60 55 03 (Mon–Fri 9:00–15:00) as soon as possible with your order number, and we'll help if the order hasn't shipped yet.

Email hello@pedestal.com and we'll send you an invoice for your order.

We don't have fixed restock dates. Contact hello@pedestal.com for the status of a specific item, or keep an eye on the product page.

We expand the range on an ongoing basis. We don't always have a date, but send your wish to hello@pedestal.com — it helps us prioritise. (For example, a Nintendo Switch 2 Mount is available.)

Yes — see the full dealer list at pedestal.com/pages/dealers to find a store near you; we have retailers across many European countries. If there isn't one near you, email wholesale@pedestal.com.

Yes, some of our products are sold via Amazon.de and can ship to several countries.

Yes — order from our B2B site, where prices are shown without VAT and the invoice is sent automatically after purchase.

Pedestal doesn't use public discount codes, so third-party codes won't work. If your company has a specific agreement, contact hello@pedestal.com.

Yes. Businesses can order VAT-free from our B2B site (b2b.pedestal.com), which also covers bulk and trade orders. For projects or larger quantities, contact wholesale@pedestal.com. If you're a content creator or designer wanting to collaborate, see pedestal.com/pages/collaborators.

The payment methods available depend on your country — you'll see all the options at checkout.

Buy the e-gift card on our site and you'll receive a code by email to enter at checkout on your next order.

We don't share 3D/CAD files via chat. Email hello@pedestal.com with the model and purpose (e.g. architect or dealer) and we'll help.

Yes — our customer service (real people) helps you via hello@pedestal.com, on +45 70 60 55 03 (Mon–Fri 9:00–15:00) or via the contact form.